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Mayelane Tours is a small and vibrant tours company based in the resort town of Victoria Falls. The company was conceived in 2001 and has been delivering service excellence in the tourism industry. The company comprises of highly skilled French speaking guides, however the company also provides Germany and Spanish speaking guides on request. We specialize in the following: Tour of the falls, village tours, inter hotel transfers, transfers around Zimbabwe and to neighboring Zambia, Botswana and Namibia. The past 3 years has seen a smooth increase in travelers inflow, this is mainly because of the following noted factors: Stabilizing Economic and Political Factors and the media Increased company marketing i.e. maintaining on the existing clients and niche marketing, continuous improvement in service delivery through clientele feedback responses Repeat clients. Tourist Class and Market. Mayelane Tours caters for all tourist classes from backpackers to exclusive 5 star top clientele. We

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